Return & Refund Policy
Thank you for choosing Click Get Go. We are committed to delivering high-quality digital products and services. Please read our refund policy carefully before making a purchase.
Refund Eligibility
Refunds will only be considered if a technical issue prevents you from accessing or using your purchased digital product. To qualify for a refund, you must:
- Provide proof of the technical issue (e.g., error screenshots, failed access attempts).
- Submit your refund request within 30 days from the date of purchase.
Non-Refundable Situations
Due to the nature of digital goods, we do not offer refunds in the following cases:
- Change of mind after purchase.
- Accidental purchases or duplicate orders.
- Failure to review product details before purchasing.
- Incorrect email address provided at checkout.
- Issues related to personal device compatibility or system requirements.
Digital Delivery Responsibility
- Digital download links and access details are sent via email and are available immediately after purchase.
- Please ensure that your email address is correct before completing your order.
- We recommend creating an account during checkout for future access to your purchases.
Agreement to Policy
By completing a purchase on Click Get Go, you acknowledge and agree to this refund policy.
Contact Us
For further assistance, please reach out to our support team:
📧 Email: support@clickgetgo.com
📞 Phone: +94 74 410 3525
📍 Address: 09, Main Street, Addalaichenai, Sri Lanka